On May 12, when taking off from Chongqing Jiangbei International Airport, a flight of Tibet Airlines caught fire after it deviated from the runway. At present, it has been put out. It is reported that a total of 122 people on board, including 113 passengers and 9 crew members, have been evacuated safely. During the evacuation, 36 people were scratched and sprained and were sent to the hospital for treatment in time.
After verification, the aircraft was underwritten by the chief of PICC. After the accident, PICC Property and casualty insurance started the first level response mechanism for major accidents, established a special leading group and claim settlement working group, and connected with the Civil Aviation Administration and Tibet airlines at the first time. A working group has been sent to the scene to carry out follow-up work.
It is reported that PICC Property Insurance has launched five emergency measures for the handling of this accident:
First, pay close attention to the accident, take the initiative to check the customer’s accident information, take the initiative to contact the customer and provide door-to-door service.
The second is to open up a green channel, accept and report cases around the clock, and open a variety of reporting methods, such as 24-hour 95518 special line, counter, PICC Property and casualty insurance wechat official account, thumb claim settlement applet, etc.
Third, start the advance preparation of compensation and prepare the reserve funds in advance.
The fourth is to open the advance payment service of medical expenses. For inpatient customers, the hospital will actively coordinate and advance the medical expenses first.
Fifth, simplify the claim settlement process, reduce or exempt the insurance policy, claim application and accident proof materials; Relax the identification materials and provide rapid claim settlement services.
PICC said it would continue to pay close attention to the progress of the accident, strengthen the case reporting system, give full play to the advantages of service resources, make every effort to ensure that various emergency service measures are implemented in place, actively cooperate with the local government in follow-up claim settlement and other work, so as to “make all claims payable and make quick claims”.