Dynamic Pricing: A Boon or Bane of the Live Events Industry?

Dynamic pricing is transforming the entertainment industry.

Unlike the traditional pricing of tickets based on seat categories, dynamic pricing adjusts based on demand, similar to booking flights or hailing rides during peak hours.

For example, a man in Singapore purchased tickets to a Hamilton performance for S$250, only to find out days later that prices for seats in the same category had dropped to S$220.

Similarly, fluctuating ticket prices for Laufey’s concert in the city-state led to fan frustration, with some even considering boycotting the event.

In the US, Ticketmaster’s variable pricing of tickets for Beyoncé’s Renaissance Tour prompted some fans to travel to Europe, where tickets were strikingly cheaper — only US$92 in Paris compared to US$992 in Dallas.

Given these scenarios, it’s important to ask: will dynamic pricing ever gain acceptance by the fans?

Fans’ Views on Dynamic Ticket Pricing

To answer this, it's important to recognize that dynamic pricing was formulated to prevent scalpers from exploiting fans and to help venues reach full capacity.

However, it has faced backlash from fans accustomed to the old-fashioned "first come, first served" model, even at the expense of missing out on seeing their beloved artists perform live.

According to Associate Professor Walter Theseira from the Singapore University of Social Studies, this is due to the volatility of the pricing model, which can make it seem like a money-making scheme.

As stakeholders in the live events industry ourselves, All Access Anonymous (AAA) empathizes with the fans.

Yet, within this dilemma, we also see the potential for organizers to foster trust with them.

The solution?

Delivering real-world experiences (RWEs) that can make fans feel like they're getting more bang for their buck.

Here's how.

The AAA Approach to Boosting Fan Engagement and Loyalty

AAA incentivizes social behaviors at live events, using Web3-based quests and tasks to reward fans with $AAA tokens and exclusive perks.

With connections to over 50 festival brands across Asia and Australia, this initiative also opens up collaboration opportunities with artists and organizers, increasing the revenue churn of the platform.

Additionally, AAA leverages dynamic pricing to benefit loyal fans.

Our algorithm-driven membership pricing is based on real-time supply and demand, thus helping to eliminate fraud and provide a fair and transparent pricing mechanism.

Prices adapt to members joining or leaving the platform, ensuring a continuous revenue stream that funds operations, rewards creators, and is reinvested in the ecosystem to enhance value.

Win-win…win.

Ultimately, fans crave more than just access to the artists — they want to be fully immersed in the experience and play an active role at their favorite events.

Although it may take a while for them to embrace dynamic pricing for tickets, we believe that integrating this pricing model into a platform that offers exclusive and carefully curated experiences has the power to revolutionize live events.

What’s your take on dynamic pricing? Do you see it as a legit industry practice, or just another way to take advantage of the fans?

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