As Horizen prepares to migrate ZEN to an ERC-20 token on Base, security is your first priority. Migrations are prime targets for scammers — and a few simple precautions can protect your assets.

This guide outlines the key practices to keep your ZEN safe throughout the process.

Core Principles: Your First Line of Defense

✅ Trust Only Official Sources

Always rely on official Horizen communication channels:

• Website: horizen.io

• Docs: horizen-2-docs.horizen.io

• GitHub: github.com/HorizenOfficial

• Verified Socials:

  • Discord: https://horizen.io/invite/discord

  • Telegram Community Group: https://t.me/horizencommunity

  • Telegram News Channel: https://t.me/horizenglobal

  • X / Twitter: https://x.com/horizenglobal

  • YouTube: https://youtube.com/horizen

  • Linkedin: https://linkedin.com/company/horizenofficial

✅ Verify the Official Claim Portal

There will only be one official claim portal — and it will be hosted on a horizen.io domain. Any other site is a scam.

✅ Never Trust Unsolicited Help

Scammers are active during migrations. Get help from the official team when you need support.

• Horizen staff will never DM you first

• We will never ask for private keys or seed phrases

• If you need help, use our official Discord ticketing system

✅ Your Keys = Your Crypto

Never share your private keys or seed phrases with anyone, ever.

Secure Your Claiming Process

Understand the Mechanism

• You’ll sign a message on the Horizen Mainchain to prove wallet ownership

• This signed proof lets you claim your ZEN as ERC-20 on Base

• You are not sending your ZEN anywhere — no tokens leave your wallet until claimed

Verify to Claim Portal

• The one and only official claim portal will be on the horizen.io domain, and we will communicate the Claim Portal once it becomes active through official communication channels.

Verify Your Destination Address

• Triple-check your destination address before submitting your claim. One wrong character = permanent loss

Protect Your Credentials

• The official claim site will never ask for seed phrases or private keys. Any site that requests this information is a scam.

Secure Ledger Usage

• If using Ledger, download the tool and run it locally, and offline for maximum security

Additional Security Tips

• Bookmark official sites — avoid using search engines, which can show fake links

• Don’t use public Wi-Fi — always migrate using secure networks

• Double-check URLs and social handles — phishing sites often use near-identical domain names

Your privacy, control, and security are core to Horizen — and this migration is no exception.

Stay vigilant, stay safe, and we’ll guide you every step of the way.

Helpful Migration Resources:

• Migration Guide

• Exchange Support Status Tracker

• Migration Dry-run Guide