How AI Can Boost Cyber Insurance for SMBs

Preliminary Remarks

Latin America today is positioned as a relevant player in terms of technology among emerging economies, with a major undergoing digitalization process and a GDP that accounts for 6% of the global total. However, this growth has also been accompanied by an increase in the region's exposure to virtual crimes.

Some countries in the region, especially Brazil, already have a robust regulatory framework capable of protecting, to some extent, the population and institutions against cyberattacks. However, as we intend to show in this article, regulation and technology alone aren't enough to mitigate these attacks. In this landscape, cyber insurance is an essential piece in the puzzle of ensuring the resilience of the regional economy in face of the increasing cyber threats.

This article aims to study the challenges and opportunities of this modality of insurance in the region,with an emphasis on its power to mitigate losses for SMBs, one of the most impacted by growing cyber exposure.

LATAM Cyber Security Industry Landscape

Over recent years, Latin America has witnessed significant technological innovations, with rapid digitalization reshaping industries and everyday interactions. This transformation demanded the creation of regulatory frameworks to mitigate cybersecurity risks and countries like Brazil and Argentina have embraced cyberspace regulations as state policies to establish sustainable digital governance.

Drivers of Cybersecurity Advances in Brazil

Mass Digitalization and Vulnerability: Latin America has outpaced many countries in internet accessibility, with penetration jumping from 49% in 2012 to 84% in 2023 (World Bank/Kepios). This digital expansion transformed social interaction and essential services, including financial technologies. In Brazil, fintechs now serve 35% of consumers, decentralizing financial services from traditional banks and expanding access to underserved SMBs.

Source: Worldbank/Kepios
Source: Worldbank/Kepios

However, increased digitalization exposes key sectors, including finance and healthcare, to heightened cyber risks. Cyberattacks often target industries critical to societal functioning, leading to costly breaches. Remote and hybrid work models, accelerated by the pandemic, further expanded attack surfaces, complicating IT security management across decentralized devices

Source: IBM
Source: IBM

Regulation and Compliance Challenges

To address these risks, Latin American countries have introduced cybersecurity regulations, though with varying degrees of maturity. Brazil's GDPR equivalent regulation (Lei Geral de Proteção de Dados - LGPD) is a leading example, but SMBs struggle to comply due to limited technical expertise and minimal public policy support.

Data breaches pose significant risks for SMBs, which lack the resilience of larger enterprises. In Brazil, SMBs represent 95% of businesses and have become primary targets for cybercriminals, with over 75% of attacks directed at them. Ransomware remains a prevalent threat, compromising encrypted data that is often sold on clandestine platforms, fueling a cycle of cybercrime.

The Role of Cyber Insurance

Cyber insurance has emerged as a key tool to mitigate financial and operational risks, protecting companies against coordinated attacks and data breaches. However, global adoption remains low—only 13% of IT budgets in financial institutions are allocated to cybersecurity insurance, and uptake among SMBs is even smaller. In Latin America, adoption faces additional challenges, such as regulatory inconsistencies and low awareness.

Source: IBM
Source: IBM

Navigating the Complexities: Risk and Resilience

Although the cybersecurity economy grew four times faster than the global economy in 2023, innovation has not reached all markets equally. As with other industries, developed regions benefit the most, while emerging economies, such as Latin America and Africa, lag in access to essential cyber resilience tools. Many organizations in these regions struggle to maintain even minimal cyber defenses.

Cyber Inequity

Access to cyber insurance has historically been difficult, especially for SMBs, which often lack the budget for cybersecurity solutions. As company size decreases, both in revenue and employees, adherence to cyber insurance also drops. This is further exacerbated by rising policy costs, driven by the growing sophistication of cyberattacks and the widespread adoption of remote work. The insurance sector faces challenges similar to those of rural insurance, where payouts often exceed premiums collected, forcing insurers to raise prices and tighten underwriting requirements.

Source: WEF.
Source: WEF.

For SMBs, the increasing cost of cyber insurance poses a difficult question: can the business operate without it? Unfortunately, many companies only invest in cybersecurity after a damaging attack. IBM estimates that the average cost of a data breach is USD 4.88 million. Although this average also includes million-dollar data breaches in large organizations, in SMBs the cost, even if lower, can be significant enough to cripple their budget. While larger enterprises explore alternatives like captive insurers—companies that self-insure—SMBs often lack such options, highlighting the need for innovation in the cyber insurance market to better serve this segment.

The Cultural Dimension of Cybersecurity

Despite the technological nature of cyber threats, human behavior remains one of the key factor in combating them. Human error, such as weak passwords, phishing, and poor data handling, is among the leading cause of breaches. IBM data shows that nearly half of all data breaches result from IT failures or human mistakes (45%), revealing a significant cultural gap in cybersecurity practices.

Source: IBM.
Source: IBM.

The problem extends beyond how systems are compromised to how breaches are identified. Security teams often lack the training to detect compromised systems promptly. Although companies have improved their response times, only 42% of breaches are identified internally (IBM). For SMBs, this is even more concerning, as many lack basic compliance training, let alone dedicated cybersecurity teams.

Source: IBM.
Source: IBM.

Challenges and Opportunities in the Cyber Insurance Market

The low adoption rate of cyber insurance among SMBs reflects both a lack of awareness and product limitations. Many companies see cyber insurance as damage control rather than prevention, with policies often purchased only after an attack or when competitors are affected. Insurers also face difficulties in accurately assessing risks, as traditional metrics like revenue, industry, and location fail to capture the complexity of modern cyber threats. This misalignment forces insurers to raise premiums and exclude certain risks, limiting coverage capacity.

Despite these challenges, the growing need for cyber insurance presents opportunities. Providers that can bridge the accessibility gap for SMBs, especially in Latin America, will have a competitive edge. The region's favorable regulatory environment offers a unique opportunity for insurers to innovate with flexible policies that adapt to the rapidly evolving digital landscape. Cybersecurity and best practices are still the first line of defense that companies can have. However, this alone does not protect the company against all threats. In this case, cyber insurance provides coverage for economic losses, which is essential for damage control.

Tackling the Hinderers

With the increasing vulnerability of companies to cyberattacks and the limitations of traditional underwriting methods, artificial intelligence (AI) emerges as a key solution. Although rising premiums and seasonal declines in contracts pose challenges to market growth, AI has the potential to drive sustainable development in the cyber insurance sector.

Bottlenecks in the Underwriting Process

  • Manual Processes: Policy underwriting remains largely analog, with unstandardized clauses, limiting scalability.

  • Knowledge-Dependent Pricing: The process relies on brokers or customers’ cybersecurity knowledge, leading to pricing inaccuracies and unexpected risks.

  • Insufficient Reserves: The sector is still developing, with inadequate reserves to cover claims, forcing higher premiums to balance risk.

How AI tackles that

AI can automate underwriting, enabling insurers to assess more risks and scale their offerings. Natural language processing (NLP), for example, helps overcome standardization challenges, while machine learning (ML) leverages customer data to refine risk assessments. This extends beyond basic metrics like revenue or industry, correlating factors such as system vulnerabilities and customer exposure. IBM reports that AI algorithms have reduced false positives by 90%, streamlining the underwriting process.

The outcome is more personalized pricing, driving down premiums and improving affordability—critical for SMBs. In the U.S., traditional risk assessments can cost up to USD 50,000 and take over a month, but AI can cut this time by 70%.

AI’s predictive capabilities anticipate threats before they escalate, shifting the approach from reactive to proactive. This not only lowers premiums but also minimizes the impact of potential attacks. Furthermore, AI enhances endpoint detection and response (EDR), providing more comprehensive and accessible coverage, especially for SMBs with limited budgets.

AI also addresses the human factor, a major vulnerability in cybersecurity. Machine learning continuously improves data security systems by learning from past incidents, detecting breaches more effectively, and identifying unusual behaviors. Generative AI adds value by tailoring cybersecurity training to individual users, helping mitigate risks linked to human error. 

Final Thoughts

AI offers a promising path to closing the gap between cyber insurance supply and demand. It is no wonder that the AI-based cybersecurity market has the potential to reach USD 135 bn in 2030, according to Morgan Stanley, a CAGR of 25% between 2021 and 2030. Latin America, with its high rate of cyber incidents and a large SMB sector, is an ideal market for AI-driven cyber insurance solutions. Affordable and customizable policies will play a critical role in strengthening the region’s economic resilience.

While technology cannot entirely prevent cyber threats, cyber insurance remains essential for minimizing financial impact, providing an added layer of protection in an increasingly digital and vulnerable world.


If you like this content, you can find a deeper discussion about the state of crypto on our Insurance Paper, or if you are an entrepreneur with a Web3 / Fintech / Embedded Finance product, contact us, we are investing!

DISCLAIMER: This material is provided to you for informational purposes only. This is neither an offer to sell nor a solicitation of any offer to buy any securities in any fund managed by Iporanga Ventures (the “company”), nor is it an offer to provide investment advisory services. And the targeted performance contained herein is provided for illustrative purposes only and is not intended to serve as, and must not be relied upon by any person as, a guaranty, an assurance, a prediction of a definitive statement of fact, a probability or as investment advice.

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